Welcome to Harveyshouse Handmade Crafts

Refunds & Returns

Of course I want you to be 100% happy with your item and I will do my upmost to make sure it is but, if for some reason you're not I will gladly accept returns and exchanges
Just contact me within 14 days of delivery to discuss the return Please include photos of your issue
Please return items back to me within 30 days of delivery in the condition they arrive in

Please note any refunds can take between 7-10 days to be processed Please allow this length of time before further contacting me

Please contact me if you have any problems with your order. 

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Items on sale

Conditions of return
Buyers are responsible for return shipping costs. Please send any returned items by signed for delivery as I will not except responsibility for any loss of returned items not sent in this manner

Please ensure the item is well packaged If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Any questions or concerns please don't hesitate to contact me