Here are a few of the questions most frequently asked about Harveyshouse
What happens once I order ?
Once you have placed your order we will discuss your design & confirmed how you would like your item(s) We will then need to order the majority of the material - as each creation is individualised so often requires new material! This can take up to 5 days from ordering.
After this we will keep you updated with the creation process, updating you as we make! Creating your new lovely can take up to a week - often less - if it is likely to take any longer than this, we will let you know when ordering!
How much is postage and packing ?
We charge a flat rate for postage and packing for each parcel rather than per item. For the UK it's £6.00, £10.00 for EU Countries and £15.00 for the rest of the world.
How will my item be shipped ?
When your new friend is finished and you've approved the final photos they will be posted out ASAP. Each parcel is sent out UK 1st class Royal mail signed for delivery, which is usually 1-2 days but can take longer in some circumstances! Worldwide parcels are sent by Economy Airmail which can take up to 21 days in some regions. As timings can vary please free to ask for more details
Are these dolls suitable for children ?
The short answer is no these are not suitable for children They collectable dolls and creatures with small parts Most of them contain internal wiring to make them posable They will stand gentle play from much older children If you would like a child friendly CE marked doll then please have a look at my other website www.HarveysToyShed.co.uk where you'll find lots of soft toys and customisable dolls
Do you sell patterns for your dolls ?
No I'm afraid I don't sell any patterns at the moment but I can highly recommend http://gingermelondolls.blogspot.co.uk/ or http://www.noialand.com/ Both have easy to follow patterns perfect for beginners or the experienced sewer
How do I contact you?
You can call us on 07415 696 823 or message us below by just clicking Message Us which will take you to Facebook! If you are not on Facebook simply click the contact form